Well, I have not had any problems. This product works as advertised. Video freezes up occasionally but recovers quickly. I did move my router inside the house and went from -61 to -48. Camera resolution is acceptable and the IR emitters work well up to about 20 feet at night. Customer service is good (at least the one time I called them). I recommend this product. ADT installed our system and stand behind their work.
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
Continuous Recording No. Records based on event. Yes, but the camera must be plugged-in which requires that you leave it inside. 14 days of 24/7 CVR starts at $9.99/month/camera Coming soon (Spring 2019). Will require a Ring Protect subscription. Coming soon (Spring 2019). Will require a Ring Protect subscription. Yes, will record 24/7 with paid Nest Aware plan. No. Records based on event.
You can monitor the system yourself using the mobile app and web app, but that means you'll have to alert the police or fire department when there's a break-in or fire. Or, you can subscribe to the Ring Protect Plus monitoring plan. For $10 per month or $100 a year, you get 24/7 professional monitoring that includes police and fire department dispatch and push and email alerts. It also includes unlimited cloud recording for all Ring cameras, which makes it one of the best monitoring deals around.
Both the Ring Alarm and Nest Secure are easy to install by yourself. You don’t need to purchase professional installation, but both offer that option for an additional charge. Neither platform requires a contract, so you won’t be forced to pay monthly ongoing subscription fees. Both Ring and Nest also offer the ability to control your home security devices via a user-friendly app on your smartphone or tablet, making it simple to check in on things at home when you’re out and about. You’ll also get a notification on your device if the system detects anything out of the ordinary, so you’re always in the know about what’s going on at home.
Some jurisdictions require permits for monitored alarm systems, and Ring will guide you based on the address where you're using Ring Alarm. In some areas, Ring can obtain the permit on your behalf once you pay required fees, but in other jurisdictions you'll need to handle it on your own. Either way, once you have your permit, you can enter the permit number and expiration date in the Ring app to make all parties aware that your system is properly registered. My town does not require permits, so I did not need to go through this step.
After using Flex unplugged for a little over two weeks, the battery fell critically low before getting to the point where the camera would no longer turn on. I don’t blame this on the weather as much as I do the wind. Continued tests showed a battery life of 2-4 weeks. Per a reader request, I retested the camera in August. The weather is warmer here in August, it’s less windy, and Canary has since made several adjustments to help extend Flex’s battery life. This time, the battery lasted a full seven weeks.
Nest, Canary, Ring, and Arlo all have advantages and disadvantages. Nest has an advantage in that it can capture footage 24/7. Canary has an advantage in that it offers person detection for free. Arlo Pro and Ring Spotlight have an advantage in that the cameras can run on battery power and they wake up for both motion and live streaming faster than Canary Flex. If I were to rank them, I would rank Nest and Arlo Pro the highest and also add that a video doorbell is a must. You can read my video doorbell compare here.
I know the doorbell works because I have a rule that runs on the doorbell. I know the alarm does not work with IFTTT. Now I’m questioning my assessment of the Spotlight. I can’t remember if I actually used an IFTTT recipe with it or just assumed there was one. I gave the camera to my dad so I’ll have him check and then update the article if needed. Thanks for the tip!
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
Thx for the recommendations – probably was misleading on the wiring issue. The two camera locations will work well with a Ring/Nest outdoor camera as the power cords are short, easy and secure for both locations to outlets that are not used. However, a wired system to a recorder would be another story as wiring to a central recording area will be quite difficult (lots of attic/wall work as the cameras are on opposite sides of the house AND recorder must be well hidden in an indoor cabinet).
Ring's Neighborhood is a cool feature that lets you share recorded events with neighbors who have joined the Neighborhood. You'll receive alerts when a neighbor posts a video and when there's fire and police activity in your neighborhood. The Events tab takes you to a screen where you can view a list of all camera and alarm events including sensor activity, arming and disarming times, and motion detection. Below the Neighbors and Events tabs are windows with live views of each installed Ring video doorbell and camera.
The Ring app will automatically detect the rest of the items that came pre-packaged with the base station once its initial set up is complete. You'll need to pull plastic tabs on each piece so that they can power up, and you'll want to do this one at a time. If you pull all the tabs at the same time, the system tries to connect to multiple devices at once and slows down the setup process.
Ring allows some of the best customization. As a result, it is very common for individuals to be able to pick and choose the features most important to them. You do not have to buy an entire package. Instead, check out this Ring product costs and price list. You can see the cost of each component of the Ring system, and you get to choose what works for your individual needs.