I recently purchased the new Ring security system after owning the video doorbell for a while. I bought this system to allow me to ditch my system and service from a large national provider (42$ per month for monitoring vs 10$)! Firstly, I have been interested in this product and company since I saw Jaime Siminoff on Shark Tank back in 2013. Back then the company was called DoorBot. I like the new name much better.
After using Flex unplugged for a little over two weeks, the battery fell critically low before getting to the point where the camera would no longer turn on. I don’t blame this on the weather as much as I do the wind. Continued tests showed a battery life of 2-4 weeks. Per a reader request, I retested the camera in August. The weather is warmer here in August, it’s less windy, and Canary has since made several adjustments to help extend Flex’s battery life. This time, the battery lasted a full seven weeks.
Installing Spotlight Cam Solar wasn’t that simple, which I expected since it requires drilling, but the process was made even more complicated by two issues. First, the box design would have Steve Jobs rolling over in his grave. In fact, I’m not one for exaggerations so know that when I say it’s one of the worst box designs I’ve ever opened, I mean it. On a more serious note, there’s a discrepancy between the instructions found on the app, those printed on the included quick start guide, and those found online.
Even so, it would be pretty easy to get all alarmist about Ring's security. But, the Internet of Things is full of connected devices -- Wi-Fi-enabled or otherwise -- that also have some degree of hackability. We've seen it in everything from security cameras to locks and more. A good rule of thumb to help protect yourself, and this applies to products in any tech category, is to check often to make sure your software is current.
2. If you want monitoring of video, check out SimpliSafe. They won’t monitor your motion events, but rather your sensors. If your sensors show an alarm event, they can log into your camera to gather video evidence. They offer what’s called ‘video verification.’ The downside to SimpliSafe, when compared to the options presented in this article, is that it lacks home automation. The system does support Nest Thermostats, Alexa, Google Assistant, and the August Smart Lock Pro, but it doesn’t offer an automation engine. Also, integrations are not free, which is in contrast to what abode, Ring, and Nest offer. Finally, SimpliSafe does not have an outdoor camera though they did recently release a video doorbell and have plans to launch an outdoor camera. abode, Nest, and Ring all lack professional monitoring of video and the cameras are not tied to the alarm as motion sensors. Camera motion activated events are self-monitored.
Regardless of which model you choose, it’s recommended you connect your Spotlight Cam to your Wi-Fi network before mounting it outside. (In the case of the non-wired Spotlight Cams, you’ll first need to charge the battery using the supplied micro-USB cable.) Once you add the camera to the Ring companion app, the camera’s voice prompts guide you through the connection process.
I don’t think I mentioned the answer in this article, but I know I’ve talked about this elsewhere. Unfortunately, all I can remember is abode and Ring. I can’t remember anything about Nest. All abode devices and sensors use the abode RF encrypted protocol to talk to the gateway. They also encrypt all communication between the gateway and the cloud. Ring uses Z-Wave Security 2 and Z-Wave SmartStart technology which encrypts the signal between the base and cloud as well as the base and sensors.
The second issue I have for the system is that there is no quick exit feature. For the entire six years that I've had a security system, I have been used to being able to press a button that will give me one minute to quietly exit the house. This is important when I am leaving for work a few hours before my family wakes up for their day. The Ring system doesn't have this feature at all. When the system is armed, it has to be disarmed (which it announces) and rearmed before exiting with a delay that can be set up with your phone (it will announce this as well and will make a sound while it counts down) or can be armed from your phone after you leave (again, it will announce this with the countdown sound). You either have to chose if you want the system to count down or not. Not counting down will immediately arm it and you will have to arm from your phone if you leave and arm it on the "Home" setting while others are still there. You can adjust the sound that is emitted from the panel so that it isn't loud, but it will also make your door and window chimes use the same volume all of the time. If you have your system armed while you’re home, and the volume is down, you might not hear the system telling you that it needs to be disarmed if you forget and open a door. There is no in-between here. If you have to leave while others are still sleeping, this may be a problem for you.
One final issue has more to do with software performance than hardware issues, but it’s important to point out. From time-to-time, the snapshot will record a little too late. In the example above, it caught the UPS man’s back. For those without a Nest Aware subscription, this is all you get. Those with a subscription can rewind footage to see the moments before the clip.
UPDATE 16FEB2018: After two weeks, I must downgrade my review... it's become obvious that the Ring Floodlight Cam only detects motion during the day. At night, I can walk through the center of my defined motion zone, but the cam won't record until I'm within 10 feet of it. The defined zone is my driveway which is about 40 feet long and we have 3 cars. As long as the ne'er-do-wells only break into the car parked closest to the Ring cam, they will be recorded. A quick Google search for "ring cam won't detect motion at night" will yield many stories of the Ring product line failing to work in darkness. Apparently, the problem has been documented since September 2017 and Ring has failed to fix it. I must say that I'm beyond disappointed. At least I discovered this in enough time to send the cam back to Amazon for a refund.