Think of Smart Alerts as the ability to control alert frequency. You can request to receive more alerts, “standard,” or “light” (fewer alerts) or choose to turn notifications off from the app’s main screen. You can also snooze motion alerts for a set period of time. Once snoozed, you won’t receive motion alerts, but motion events will continue to upload to the cloud. Besides snoozing motion, you can also snooze your Ring Chime or your Chime Pro.
The aesthetic result of two devices mounted and connected by a wire isn’t overly pleasing. Thankfully, my setup is installed in a spot where it isn’t publicly visible. If it were on my porch, I would probably return the solar panel to use two batteries. That’s right, two! During the install, I was most surprised to find that though Spotlight Cam ships with one battery, it has room for two.
Where abode Wins: abode offers free cloud storage, and they offer the widest range of equipment including glass break and flood sensors which are viewed as essential home security devices. Also, abode uses an open platform allowing more third-party integrations via Z-Wave and Zigbee backed by their CUE automation engine. It’s true that Ring offers Z-Wave and Zigbee too, but details on compatible products are still scarce. Fourth, abode has more home security experience than Nest and Ring.
Other “Family” Devices Arlo Wire-Free, Arlo Q, Arlo Go, Arlo Baby, Arlo Pro 2, Arlo Security Light, Arlo Audio Doorbell (coming soon) Arlo Wire-Free, Arlo Q, Arlo Go, Arlo Baby, Arlo Pro, Arlo Security Light, Arlo Audio Doorbell (coming soon) Stick Up Cam, Solar Panel, Ring Chime, Floodlight, Ring Doorbell, Ring Protect, Ring Beam Solar Panel, Ring Chime, Ring Doorbell, Floodlight, Spotlight, Ring Protect, Ring Beam Nest Cam, Nest Cam IQ, Nest Secure, Hello, Dropcam, Nest Thermostat, Nest Protect Canary, Canary View
I actually bought mine from Home Depot. So Ring has some work to do with this product as it was put out into the market too early with some engineering issues. First off I will say that during the DAY the camera works just as good as the ring doorbell. I get consistent motion alerts in the Daytime in the zones I set up with the camera. However during the night its a different story. I set up the camera on the soffit of my garage which is 8 feet from the ground. Ring specifically says that you CAN mount on the soft (under the roof line) of a house, however when mounting the camera the installation instructions say that the sensor under the camera (the big globe white thing) must be parallel to the ground. Unfortunately Ring poorly engineered the camera where the vertical axis of the arm for the camera would not allow me to adjust the camera angle any higher so that the sensor would be horizontal to the ground. Due to this the camera and floodlights will not sense me during the night until your 5-8 feet away from the thing which is totally counter productive to what I bought the whole camera floodlight combo for. I am still currently working with Ring customer support on this but it might end up with me making another hole in my garage to mount it on the side but I do not want to do this until I get a firm answer from Ring that this will work. As far as connectivity and video quality I have no issues. But to sum this review up DO NOT BUY IF YOUR MOUNTING TO A SOFFIT 8 FOOT OR LOWER. I will update my review when necessary.
But let’s go over what it can do today, first. The very affordable ($199) starter kit includes a wireless base station, a keypad for arming and disarming the system, one door/window sensor, one passive infrared motion sensor, and a Z-Wave range extender. You can monitor the system yourself, but at the price Ring is charging for professional monitoring—just $10 per month ($100 per year if paid annually) with no long-term contract—it would be foolish not to sign up for it. That goes double for people who already have other Ring devices, because it includes video storage in the cloud for an unlimited number of Ring cameras.
You can also pay $10 per month for professional monitoring, but that’s it. There are no integrated carbon monoxide or fire alarms, and it’s not capable of syncing up with other smart home devices. This means you can’t control your lights, thermostat, locks, etc. The company says these are coming as the system grows and improves, but for now they’ll be missing if you buy the Ring Security System.
Once the base station is online and your account set up for monitoring, the rest of the devices in your starter kit are automatically identified in the Ring app and you can set them up one by one. With each one, you can provide a name and room location to help identify the accessories in notifications and the app. With the keypad, you'll set up an access code that lets you arm and disarm the alarm, and you can set up different codes for different people. As you set up each motion detector and contact sensor, the app will have you test each one to ensure that they're probably detecting events.
From the app, you can control and manage your Nest Secure system. Of course, you can arm and disarm your system, but you can also see sensor status as well as sensor history. For example, you can see if your door is open or closed and you can see when it was last opened and last closed. You can also use the app’s Remind Me feature to remind you to arm your system if you forget to do so.
Sightline is accessed from the mobile app. From the app, you can see your video history marked with color-coded activities. The colors represent different zones set by you. For example, a green dot might be driveway activity whereas an orange dot is an activity from your porch. If you own a Nest Secure security system, events triggered by the system will also show up in the Sightline as red dots or bars. You will also be able to see a “snapshot” of the event. Finally, using Sightline, you can swipe to fast forward through several days’ worth of footage.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
From what I understand, it’s not so much a matter of just buying a device, but also programming it to the exact frequency that matches your alarm system. (Which makes an interesting case for not using a security sign, but that’s another debate.) That said, a really good signal jammer can cost upwards of $1,000, and as CNET pointed out, they would still have to smash a window or break down your door. The guy who wants money for his addiction isn’t going to spend the money and effort needed to pull off a jamming heist. Of course, if you are a public figure or might be the target of a more complex attack, I would suggest looking into a wired alarm system.
One final issue has more to do with software performance than hardware issues, but it’s important to point out. From time-to-time, the snapshot will record a little too late. In the example above, it caught the UPS man’s back. For those without a Nest Aware subscription, this is all you get. Those with a subscription can rewind footage to see the moments before the clip.
The square wireless base station is the main component of the Ring Alarm system. It's 6.7 x 6.7 x 1.4 inches in size, and though it lay flat on a bookshelf for this review, it can be mounted on a wall. The base station has ZigBee and Z-Wave antennas, and while the latter is available to use with compatible third-party accessories, anything that isn't Ring-certified won't work with security monitoring.
Arlo Pro can be used outdoors only if running on battery or solar power. (While they once sold an outdoor power adapter, it is no longer available due to quality issues.) If you’re using battery power, you will have to charge your camera indoors as the included power adapter is not rated for outdoor use. Furthermore, if your battery is too cold from being outside, you might have to wait for it to warm up before you can begin to charge it. If you don’t like the sound of that, you can invest in the $59.99 Pro Charging Station and an additional rechargeable battery ($49.99). You can use the charging station to charge two batteries simultaneously so that you always have one ready to go when needed. You can also purchase the Arlo Pro UV-resistant silicone skins, which provide added protection against condensation and sun glare.
My final issue with Canary Flex has less to do with the device itself and more to do with the company behind the camera. Over the years, Canary has made a lot of changes to their cameras, and the changes don’t always benefit the customer. For example, they promised free two-way audio, but then started charging for it, and for a long time they provided free cloud storage, now they offer what they call “digestible Video Previews.” Changes such as these are concerning.
You can set motion zones for the lights, too. In this case, the app shows a graphic representation off the motion sensor’s 270-degree range, and you can define where you want movement to turn on the lights by tapping up to three preset zones and then expanding or reducing coverage in those zones using a slider. Depending on your settings, the light will stay on for one to 15 minutes.
The Z-Wave range extender and the sensors in the kit are pre-paired with the base station, so you just need to enroll them into the app. Ring also sent me a couple of add-on door/window sensors so I could experience the full onboarding process. This simply involves scanning a QR code on the device, verifying that the PIN printed below the QR code matches what’s displayed in the app, and then pulling the battery tab.
P.S. My house was broken once when we was abroad, without breaking a door or a window. In fact, the thieves entered thru the front door without breaking anything – the lock was just magically opened. Because we know we didn’t lose any key, the assumption is that they used lock picking technique or a lock picking gun (https://en.wikipedia.org/wiki/Snap_gun) – So I don’t think it’s good to assume thieves are dumb (But i’m not in the USA so maybe you have different kind of thieves ;-] )..
You can also mount the base station on a wall, and can connect to your wifi network, or you can connect directly to your router with a network cable. The Ring Alarm base station offers a 24-hour battery backup, plus it can connect to LTE if you have an outage, so you have a cellular option if needed; however, you do have to pay for it with a monthly subscription.
Nest, Ring, and abode all sell cameras. Nest works with Nest Cams including the indoor and outdoor cameras, Nest IQ both indoor and outdoor, as well as Nest Hello. When Nest Secure detects an alarm event, it will trigger your Nest cameras to take a snapshot. If you have email alerts turned on, the cameras will email you a snapshot of the event. It can also send a push notification to your phone.
Multi-Camera Discount Price Includes Shared Storage for 10 Cameras (Free Plan Supports 5.) Price Includes Shared Storage for 10 Cameras (Free Plan Supports 5.) $10/month or $100/year for Unlimited Ring Cameras $10/month or $100/year for Unlimited Ring Cameras Each Additional Camera Costs $2.50/month or $25/year Price Includes Shared Storage for 5 Cameras (Free Plan Supports 4)
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
Post launch of Nest Cam IQ Indoor, Nest has announced that they are making an outdoor version of IQ. I’ve tested the indoor IQ and it is one of a few cameras that I’ve returned. In my opinion, the extra features (Person Recognition, Supersight, 4K Image Sensor, HD Talk and Listen, 12x Zoom, and HDR) don’t justify a price tag that is nearly double the original Nest Cam.
Ring offers a wide variety of doorbell and exterior security lighting features that range in price from $99.99 to $499.00, as well as plenty of accessories for them that range in price from $10.00 to $49.00. These accessories include options such as a solar panel, ring chime, quick release battery pack and more. And, they have two monthly video recording packages that range from $3.00 per month ($30 annually) to $10.00 per month ($100 annually). These video recording packages automatically renew to ensure you are always protected.