What I like is the ease of setup. Very user friendly and quality components. The battery powered cameras offer a level of flexibility that our old wired cameras did not. Video is generally good to excellent (if you have a strong wifi router) and quite simple to customize the system to your particular needs (I don’t mind lack of 3rd party integration). And the $10 monthly price for monitoring and video storage is AMAZING (was paying almost $50/mo before).
If you are willing to pay for Arlo Smart (starting at $2.99 per month per camera), your cameras will be able to detect people, vehicles, and animals. It also adds package detection (beta). This smart feature also makes video sorting easier as you can filter recordings to show what you want to see. For example, you can filter the results to only show recordings with people.
For all the things that the Ring Alarm system does well, there are still some areas in which it can be improved. One of my biggest annoyances with the system is that there is an audible alert for when a contact sensor is opened, but there is no alert for when it's closed. I have a sensor on each of the three doors that lead into my house and while it's great to hear a noise that they've been opened, it would be awesome to hear a confirmation that they've been closed as well.
There is a problem with the Alexa skill if it requires the user to say “(whispers) Alexa, show me the front door” when someone is at the front door. As is, without Alexa – people already try to hide, turn the lights off, etc. – lol. “ALEXA!!! SHOW ME WHO IS AT THE FRONT DOOR. OH THAT PERSON I DO NOT WANT TO OPEN IT, I DO NOT LIKE THAT PERSON THEY ARE NOT HOLDING PIZZA! SO I WILL NOT OPEN IT. I HOPE THEY DID NOT HEAR ME.”
When you say “full coverage” I’m assuming you mean continuous recording, is that right? Arlo and Nest can record continuously, but only if they are plugged in. Also, the outdoor power cord for Arlo is new and it’s on a pretty long lead time right now. It’s sold separately from the camera. If you could confirm that your new is continuous recording, I’ll dig in a little more, but I don’t want to assume anything before making a recommendation.
Ring's updated app (which will roll out to everyone in the coming weeks) brings lots of improvements for those invested in the ecosystem. You have quick and easy access from the main screen to the alarm features, as well as a glimpse of what your cameras are seeing. Things can be a little slow to load, depending how much equipment you have, but most of the time it works great.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
It would have been convenient to have a device like a key fob for the Ring Alarm, as running to find the keypad or navigating the app to turn off the alarm takes a few seconds too long, but one does not currently exist. However, arming and disarming the system is relatively straightforward. I just had to dig through the paper manual to figure out how to correctly enter my PIN to change modes.
We've begun having an ongoing problem with car break-ins in our neighborhood. I wanted to get a security cam to monitor our driveway. I looked into standard cctv and more advanced poe/hd cams with a dedicated computer and HDD, but hesitated due to the complicated nature of the installs. Not that I can't do that, but I really wanted a simpler option. Enter the Ring Floodlight Cam. I purchased one to install in place of the motion floodlight over our driveway. I am pleased.