The Ring mobile app recently got a facelift that gives it a more polished Dashboard featuring live preview windows. The Alarm controls are at the top of the Dashboard screen and include Disarmed, Home, and Away buttons. Below the buttons is the status of all installed sensors (cleared, open), and below that are tabs for viewing Neighbors posts and Event History.


I’ve been considering the Nest Cam IQ outdoor. I see that you did not think the price justified the upgrades. I do agree that it is quite pricey. However, I’m looking for an outdoor camera that has good zoom capabilities. I want to place a camera on my front porch that would show most of the front yard, front door, kitchen door, & the driveway. The driveway is long and mostly shaded during the day and quite dark at night. Someone could park their car in our drive and still be far from the house. If the car was in the line of sight from the camera, say 75 feet, do you know if the Supersight 4k would be better at zooming in on a license plate than the regular 1080p? Any input on cameras for a scenario like this would be great. Thanks!

The Ring app will automatically detect the rest of the items that came pre-packaged with the base station once its initial set up is complete. You'll need to pull plastic tabs on each piece so that they can power up, and you'll want to do this one at a time. If you pull all the tabs at the same time, the system tries to connect to multiple devices at once and slows down the setup process.
Rose, thanks for the great review! Paul, I have a Video Doorbell Pro and a Floodlight Cam — both are hardwired. Both lag at least seven seconds behind real time and sometimes even longer. During the lag, the would-be burglar is gone or could be in your house. Ring’s ads suggest you see things in real time which is not the case for me. The signal strength and wifi speed both test excellent. I hope this helps you. Nick
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
The square wireless base station is the main component of the Ring Alarm system. It's 6.7 x 6.7 x 1.4 inches in size, and though it lay flat on a bookshelf for this review, it can be mounted on a wall. The base station has ZigBee and Z-Wave antennas, and while the latter is available to use with compatible third-party accessories, anything that isn't Ring-certified won't work with security monitoring.
For the backyard camera I also installed the solar panel which is packaged separately with its own mounting kit. Once it’s mounted, you plug the connector wire into the back of the Spotlight Cam and secure it with two screws. It fits flush to keep water out of the port. Ring recommends one to two hours of direct sunlight per day to keep your battery charged, and you can angle the solar panel’s mounting arm to ensure it soaks up as much sun as possible. The days I tested the Spotlight Cam Solar were mostly overcast, but I still saw a 3-4 percent charge increase each day, and I’d expect much more on sunny days.
Thank you so much for your great review! It’s so thorough and really helps with decision-making. My question is, what would you pick between the Ring Cam Battery and the Arlo Pro (not the 2)? I purchased the Ring Spotlight Cam Battery because I liked the idea of the light and the battery power, but as i read my reviews, I see that the video can lag, and it’s quality is highly tied to the WiFi signal. I also bought the Arlo Pro because it was on sale and it seemed to get really top reviews even though it’s only 720p compared to the Ring Cam Battery. I will be mounting these outside. I noticed that the Arlo Pro 2 way talk is really hard to hear compared to the Ring Cam Battery. Thank you again for all your information!
As is the case with the Nest Secure system, the Ring Alarm does not support IFTTT applets or react to Amazon Alexa or Google Assistant voice commands. A Ring spokesperson has confirmed that support for voice commands and many other third-party devices is in the pipeline, and will include support for the soon-to-be-released new Ring Stick Up Cam, as well interoperability with other Ring devices.
For the Ring Alarm to function properly, you'll need to subscribe to Ring's Protect Plus plan, which is $10 a month or $100 if you prepay for the year. It includes 24/7 professional monitoring, video recording, reviewing, and sharing for unlimited cameras, 10% off purchases made at Ring.com, and an extended warranty on all of your items as long as your subscribed.
Being a cautious optimist, I first followed the app instructions; this was a mistake. Unfortunately, the app instructions are incomplete and leave out important details. Next, I moved on to the included instruction manual where I learned that the first step of the installation process is to fully charge Spotlight’s battery. Unfortunately for me, it was too late for that. The app also skipped another essential step found in the instruction manual: mounting position.
Nest will intelligently alert you, within reason. For example, you can have the street set as a zone, but turn off notifications for the street. Nest can also tell you when it sees a person or thinks it sees a person. In fact, you can choose to only receive alerts when it sees a person, which virtually eliminates false alarms. Better still, you can turn on person detection for the entire frame or from select activity zones.
I’m not certain about Nest, but I asked abode about this before. They said, “We have what is called abode Signal Guard. Unlike other smash and grab solutions, the Signal Guard works whether your system is self-monitored or professionally monitored. The abode Signal Guard alarm acts just like a normal alarm where notifications are sent and the siren(s) go off until the alarm is disabled. If you are a professionally monitored customer, the monitoring center is notified of the abode Signal Guard event.”
After the hardware itself is set up, you can pretty much forget it's there, except for the keypad. You won't need to adjust the sensors regularly or clear alerts on them, everything you do from here on out is done via the app or keypad. It's worth noting that since the sensors aren't hardwired, you will need to change the battery at some point, though Ring says that the included batteries should last for up to three years with normal usage.
I haven’t had any issues with Arlo Pro, but I called their support team to get a feel for support quality. As Netgear owns Arlo, phone tech support is managed by Netgear, and they offer offshore support. It was the stereotypical experience you think of when you think of tech support. I called into a phone queue, waited a little bit (not long), got transferred to someone who struggled to understand my question, she put me on hold, she came back to clarify my question, she put me on hold, and then she came back with an answer. While it wasn’t a bad experience, it was sub-par compared to the tech support experiences provided by Nest, Canary, and Ring.
Nest will intelligently alert you, within reason. For example, you can have the street set as a zone, but turn off notifications for the street. Nest can also tell you when it sees a person or thinks it sees a person. In fact, you can choose to only receive alerts when it sees a person, which virtually eliminates false alarms. Better still, you can turn on person detection for the entire frame or from select activity zones.
By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
Blink is also a battery-powered outdoor camera. It’s built around a unique chip that should provide an amazing battery life. However, while my indoor cameras are almost at the two-year mark using the original AA batteries, my Blink XT batteries usually last between 1.5 and 2 months. While I love my Blink indoor cameras, I would not recommend Blink for outdoor use. You can read my Blink XT review and comparison to Arlo Pro here.
Most companies will include a statement that says that recorded footage is only viewable by the customer. Regarding privacy, Nest, Ring, Canary, and Arlo all do a great job. Recently, I looked into where the cameras were sending data, including Argus. You can read about that here. If privacy is your top priority, Argus is a good option because it doesn’t have to send anything to the cloud. Though I’m not a huge fan of Netatmo cameras, they would also be a good option for you. Finally, CleverLoop. You can read more about how those two cameras work with/without the cloud here.
Ring doesn’t have any contracts or other subscription-related requirements, but you do have the option of adding one of the video recording packages mentioned above. However, they do offer exclusive discounts and an extended warranty if you choose to purchase the upper tier package. Ring’s equipment comes with a one-year warranty, and if your doorbell is stolen, Ring will replace it for free.
×