The Ring Alarm is controlled using the same mobile (Android and iOS) and web app as other Ring devices, such as the Ring Video Doorbell Pro, the Ring Floodlight Cam, and the Ring Spotlight Cam, but at the time of this review, the Alarm system does not interact with these (or any) Ring devices, nor can you pair it with just any Z-Wave or Zigbee device unless it is part of the Ring network, which is quite limited at this point.
It doesn't work with the Amazon Cloud Cam indoor home security camera, either. Here's what a Ring spokesperson had to say about it: "Ring Alarm does not work with Amazon Cloud Cam at this time. While I can't comment on the roadmap at this time, what I can tell you is that we will make product decisions based on what will best empower Neighbors with an affordable, effective way to monitor their homes."
We installed two new Floodlight Cams, one over the garage, and one in the backyard. Easy installation into existing Floodlight box. After installation, we had a problem connecting. We just call up support and they walk us through it within minutes. Great compliment to our Ring Video Doorbell Pro. We love it so much, our daughter got one, and we monitor their house too.
For free, you have access to Basic which includes 7 days of free cloud recordings (up to 1GB), supports up to 5 cameras, and 3 months of phone support. Premier is $9.99 per month or $99.00 per year. It includes Arlo Smart, e911, 30 days of cloud recordings (up to 10GB), support for up to 10 cameras, and provides unlimited phone support. Finally, Elite is $14.99 per month or $149.00 per year and includes 60 days of cloud recordings (up to 100GB), support for 15 cameras, and unlimited support.
The next step is camera placement, and Arlo Pro offers a few options. It can sit on a flat surface, stick directly to a metal surface (magnetic), or you can use the included plate to mount it to a wall. While you can place Arlo inside or out, the camera’s power cord that ships with the package is not weatherproof so plan to use battery power when placing the camera outside. If you’re willing to spend an extra $25, you can also buy the weather-resistant outdoor power adapter (VMA4900) that works with Arlo Pro, Arlo Pro 2, and Arlo Go. Finally, they also sell an $80 solar panel. The panel works with Arlo Pro, Pro 2, and Go, and can power one camera continuously. Keep in mind, however, that the solar panel only powers the camera. It does not charge the camera’s battery.
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Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
With Password Protected Sharing, you can share access to your video stream with up to ten people who have both the link and the password. Public Sharing is self-explanatory; it’s access to your live stream without a password. Both Public and Password Sharing allow others to view a live stream of your video, but they cannot view your video history, receive alerts, control cameras, or your other connected devices.
Unfortunately, Ring doesn’t offer any professional monitoring services at this time; however, they do offer two video recording packages without a contract and they don’t have any other subscription requirements. Additionally, they are not currently offering any deals or discounts other than the 10% discount you will receive on all future purchases if you are a Protect Plus member, which is their premium unlimited video recording service. They also have a one year warranty on all their equipment unless you are a Protect Plus Plan member which entitles you to a lifetime warranty on all your equipment, as long as you remain a Protect Plus member. Check out the full review of Ring Doorbell here.
Enjoy a free 30-day trial of Ring Protect Plus with your purchase! Ring Protect Plus lets you record, save and share all the videos captured by unlimited Ring Doorbells and Cameras at your home. Protect Plus members also get 24/7 professional monitoring with Ring Alarm, exclusive discounts and extended warranties. Activate Ring Protect Plus for only $10 a month, or get video recording and sharing for only $3 a month per each device with Ring Protect Basic.